Our chains are made in Italy, and beautifully finished. We are so confident in the quality of our chains that we offer a lifetime guarantee against breakage.
If it breaks bring it back and we repair or replace it free of charge
If the clasp stops working, bring it back and we repair or replace it free of charge
In other words, if the chain you purchased at Ragnar Jewellers is damaged in any way, bring it back and we will repair it, or replace it, free of charge.
Here's how you can keep your jewellery looking as beautiful as the day you received it!
Every piece you purchase from Ragnar Jewellers will be cleaned and professionally polished by our experienced goldsmiths any time you bring it back to the Design Studio.
It's FREE—for the lifetime that you own your Ragnar Jewellers piece and . . . we will do a full maintenance checkup at the same time, absolutely free.
Replacement of Your Diamond
Should your diamond be damaged (chipped or fractured) or lost from its original setting, Ragnar Jewellers will replace the diamond with one of equal value at NO CHARGE within a one year period from date of purchase.
(One Year Replacement also applies to every Pearl, Sapphire, Ruby, Tourmaline, Amethyst and Blue Topaz!)
Appraisal and Registration
A complete record of your purchase, including a full description and a copy of the appraisal is kept permanently on file.
Diamond Trade In
If at any time you'd like to trade in your Ragnar Jewellers diamond for a higher priced gem, we will purchase the original diamond back from you at it's full original purchase price. All we ask is that the diamond be free of chips or cracks and that your new purchase is 100% greater than the original purchase price.
Everything you purchase from Ragnar Jewellers comes with a one year workmanship guarantee should anything happen to your purchase we will repair it free of charge within one year of the date of purchase.
We also offer a one year workmanship warrantee on any repairs that we do, and remember we're happy to see you and all your Ragnar Jewellery each year for a FREE professional clean and polish.
If you are not completely satisfied with your purchase for any reason, simply return it within 2 weeks (in "new" condition) and we will return your money. It's that simple. You see, your satisfaction is our best advertising.
These terms and conditions outline the business relationship between you and us, here, at Ragnar Jewellers
By using our Web Site in any way, or by buying from us (if applicable), you agree to be bound by them.
Definitions
"Our Web Site" means the entire computing hardware and software installation that is or supports Ragnar Jewellers.
"Goods and Services" means any of the Ragnar Jewellers jewellery and services we offer for sale on Ragnar Jewellers website.
"Content" means information in any form published on Our Web Site, Ragnar Jewellers, by us or any third party with our consent.
Ragnar Jewellers Products
We may change our Ragnar Jewellers terms or prices from time to time. The terms or prices that apply to you are those posted here on Ragnar Jewellers website on the day they're published. Ragnar Jewellers jewellery that is advertised may not always be available.
Disclaimers
Ragnar Jewellers may make improvements or changes to Our Web Site, the Content, or to any of the Goods and Services, at any time and without advance notice. You are advised that Content may include technical inaccuracies or typographical errors. We at Ragnar Jewellers give no warranty and make no representation, express or implied, as to
* The adequacy or appropriateness of the Goods and Services for your purpose.
* Any implied warranty or condition as to merchantability or fitness of the Goods and Services for a particular purpose.
* Compatibility of Our Web Site with your equipment software or telecommunications connection.
* Compliance with any law.
* Non-infringement of any right. If at any time, Our Web Site contains links to other Internet web sites, we have neither power nor control over any such web site.
You acknowledge and agree that we shall not be liable in any way for the Content of any such linked web site, nor for any loss or damage arising from your use of any such web site. We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Web Site or the purchase of Goods.
In any claim against us our liability is limited to the value of the goods you have purchased, which is the subject of the dispute.
Content and Intellectual Property Rights
Title, ownership rights, and intellectual property rights in the Content whether provided by us or by any other Content provider shall remain the sole property of us and / or the other Content provider. We will strongly protect its rights in all countries.
You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, except as is expressly permitted in this agreement.
You may download or copy the Content only for your own personal use, provided that you maintain all copyright and other notices contained in such Content.
You may not store electronically any significant portion of any Content.
System Security
You agree that you will not, and will not allow any other person to, violate or attempt to violate any aspect of the security of the Installation. You agree that you will in no way modify, reverse engineer, disassemble, decompile, copy, or cause damage or unintended effect to any portion of Our Web Site, or any software used on Our Web Site, and that you will not permit any other person to do so.
You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution.
Examples of violations are:
* Accessing data unlawfully or without our consent.
* Attempting to probe, scan or test the vulnerability of a system or network or to breach security or - authentication measures.
* Attempting to interfere with service to any user, host or network, including, without limitation, via means -of overloading, "flooding", "mail bombing" or "crashing".
* Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.
* Taking any action in order to obtain services to which you are not entitled.
You agree to indemnify us against any claim or demand, including reasonable lawyers' fees, made by any third party due to or arising out of
* Any violation of system security as set out above.
* Your use of Our Web Site.
* Any other breach or violation of this agreement by you.
* The infringement by you, or by any other user of the services using your computer, of any intellectual property or other right of any person or entity, or as a result of any threatening, libelous, obscene, harassing or offensive material contained in any of your communications.
Indemnity
You agree to indemnify us against any claim or demand, including reasonable lawyers' fees, made by any third party due to or arising in any way out of your use of Our Web Site, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.
Contractual Limitation
Where we provide goods or services without specific charge, then it (or they) is deemed to be provided free of charge, and not to be associated with any other service for which a charge is made. Accordingly, there is no contractual or other obligation upon us in respect of such Goods or Services.
Rights of Third Parties
Nothing in this agreement or on Our Web Site shall confer on any third party any benefit under the provisions of the Contracts (Rights of Third Parties) Act 1999.
Severability
If any of these terms is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
No Waiver
No waiver by us, in exercising any right, power or provision hereunder shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver.
Dispute Resolution
In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.
Force Majeure
We are not liable for any breach of our obligations resulting from causes beyond our reasonable control.
Governing Law
This Agreement shall be governed by and construed in accordance with the law of British Columbia, Canada. The United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded, shall not govern this agreement.